Customer & Client ManagersMake Sure You Manage Every Aspect of Your Customer Relationships
When your venue is what defines you, you need to have a CRM system that is fully integrated with your line of business system. You want every detail of every booking, charge, enquiry, deposit, contact name, email (sent or received), and marketing campaign to be accessible in the same system.
Welcome to the world of CABS.
The CABS booking system provides the back-bone to support you in your role. From initial enquiry tracking – including lead source recording, through show-rounds and handling the most complex of bookings, to final payments and profitability analysis, you have a wealth of information to help you do your job more effectively and efficiently.
CABS allows you to distinguish between parent and subsidiary companies, departments, branches, and contacts (who can move between departments and even companies as required), between different events and component booking details, with full attendee/guest details at every point.
This means that you have your finger on the pulse leading up to and during an event, full traceability of event details afterwards to deliver first-class customer service and everything you need to tailor your new business marketing and repeat bookings activity to keep your revenues rolling in.
As you can probably imagine, there is so much more we could say about CABS, but this is probably not the time or place for that. So, if you’d like to know more, please get in touch and we’ll gladly discuss how CABS can help you enjoy more of the success that you and your venue deserve.