Meet & Greet

The Meet & Greet FPA transforms front-of-house operations by enabling reception and concierge teams to manage visitor arrivals and departures seamlessly. With a mobile-first design, the app provides access to expected guest lists, arrival notifications, special requirements, and onward travel details—all from a handheld device.

Key Features

• Real-Time Arrival and Departure Management
  View and check in visitors as they arrive. Share updates with stakeholders.
• Support for Unexpected and Walk-In Visitors
  Register unexpected guests instantly, keeping everyone accounted for.
• Visitor Badge Printing and Signature Capture
  Print badges and capture signatures for documentation and safety.
• Provision of Light Refreshments
  Manage refreshments from the app to ensure a welcoming experience.
• Reception Locations Management
  Show where visitors should wait for their host.
• Dietary and Special Requirements Handling
  View and update dietary needs or visitor preferences in real time.
• Onward Travel and Valet Parking Management
  Manage onward travel, valet parking, and guest arrangements directly from the app.
• Emergency Roll Call Support
  Track all guests during emergencies with instant visibility.
• Multi-Stage Support
  Support the full visitor journey, from arrival to departure.

Key Benefits

• Enhanced First Impressions
  Create a seamless, welcoming experience from the moment guests arrive.
• Real-Time Communication
  Keep all teams in sync, reducing delays and enhancing service.
• Improved Efficiency
  Remove bottlenecks and reduce waiting times.
• Professional and Personalised Service
  Ensure every guest is cared for based on their specific needs.
• Seamless Coordination
  Manage cloakroom, dietary, and travel needs easily.
• Emergency Preparedness
  Instantly call roll during emergencies to ensure everyone is safe.

Real-World Scenarios

• VIP Arrival Coordination: Host is alerted and arrangements confirmed.
• Dietary Update in Real-Time: Guest mentions allergy on arrival, catering updated.
• Onward Travel Management: Transport arranged instantly.
• Reception Location Identification: Host notified of guest’s location.